The trick should troubleshoot the issue for you without affecting the app data. Step 4: Scroll down and click on Repair from the following menu. Step 2: Navigate to Apps > Apps & Features > and select Microsoft from the long list of apps menu. Step 1: Use Windows + I keys and open the Settings menu. Microsoft offers a dedicated Repair tool to troubleshoot common problems like app not opening or responding. If there are any inconsistencies, toggle off Set time automatically and enable it again. Step 2: Go to Time & Language menu and make sure that it’s showing the correct time and date. Step 1: Press Windows + I keys and open the Settings menu. Go through the steps below to make the necessary changes. This is because the Store checks to see if the time it tracks is in sync with your computer’s time. Microsoft Store might not open if your computer’s date and time are inaccurate. Microsoft recommends checking your time and location settings to fix the Microsoft Store not opening problem. The troubleshooter may not be able to fix the problems, or it might not even find any issues in the first place, but it’s worth trying anyway. You may also be able to click Next to see multiple solutions. Alternatively, it might guide you on how to do it yourself. If the troubleshooter detects problems, it will try to resolve these. It won’t take more than a couple of minutes to run the troubleshooter completely. Run the troubleshooter and allow the program to detect problems. Step 5: Scroll down and click on Windows Store Apps. Step 4: Select Additional troubleshooters from the following menu. Step 1: Open the Settings app on your Windows device. Microsoft’s built-in troubleshooter tool can help you fix the store not opening issue. Use the Windows Store Apps Troubleshooter If you don’t see your Microsoft account under the Your Info menu, sign in using the Microsoft account credentials. Open the Settings app on your Windows 10 machine and go to Accounts. Make Sure You Are Signed Into Microsoft Account For the best performance, you should opt for the 5.0GHz band.
Pro Tip: Most Wi-Fi routers these days support both the 2.4GHz and 5.0GHz bands. Make sure that your device is properly connected to the Internet. Open the Settings app (Windows + I) on your Windows 10 machine and go to Network & Internet menu. Microsoft Store requires a constant high-speed internet connection to function properly. If the Microsoft Store is not opening on your Windows 10 computer, then it’s time to troubleshoot it.
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